




Join the Gallawah Team
At Gallawah, we’re always looking for passionate, dedicated individuals who want to make a positive impact in the lives of people with disabilities. If you are driven by compassion, integrity, and a desire to empower others, we invite you to join our diverse and dynamic team.
Be part of a supportive environment where your skills and experience are valued, and where you’ll have the opportunity to help create meaningful change in our community. Together, we can help our participants achieve their goals and live life to the fullest.
Ready to make a difference?
MAIN DUTIES
General
• Always check your understanding of the participant’s required tasks before commencing work
• Implement personal hygiene and infection control procedures
• Be alert for changes in a participant’s demeanor for signs of distress or apathy (uninterested or listless)
• Adjust your tasks to meet participant’s needs, preferences and priorities
• Record all work as per the organisation’s requirements
Work Practices
Duties will vary according to the participant’s support plan but may include:
• Assisting people in performing important daily activities.
• Facilitating daily tasks like personal hygiene and dressing tasks. With the inclusions of peg-feeding, bladder/bowel management, and seizure management
• Performing home-based tasks such as food preparation and housework
• Undertaking tasks outside the home such as shopping
• Ensuring varied programs of social activities
• Providing emotional support and companionship to a professional standard
• Incorporate Child Safe Standards in their practice when working with children and young people
• Report any real or potential risks of harm to a participant, including children and young people
Communicate
• Clearly, inclusively, and respectfully
• Adapt to the participant’s age, culture and cognitive ability
• Understand individual communication – verbal and non-verbal
• Use the best communication method to recognise the difference between Self and the participant
• Be persistent and patient
Build trusted relationships
• Build relationships based on mutual respect
• Determine what makes the participant feel safe and valued
• Work with both participant and their essential people to understand how they are involved
• Communicate directly with the participant unless otherwise determined
• Priorities participant’s voice during any conflict
• Treat equally but recognise the imbalance in the relationship
• Identify and report any threat in circumstances and environment
Rights
• Understand participant and worker rights
• Support participants to express views, raise concerns, report complaints and incidents
Work Collaboratively
• Support all supporting stakeholders
• Work within role and responsibility
• Recognise the participant’s skills, experience and contribution to everyone on the team
• Keep participants informed when sharing and discussing them
• Focus on strengths
• Be optimistic, hopeful, and patience
Observe and respond
• Review all relevant notes and support plan information
• Identify needs and strategies
• Clarify your understanding
• Be observant, attentive and present
• Act responsively and flexibly
• Celebrate reaching goals and independence
• Maximise participant’s control and confidence
Heath and Safety
• Talk to the participant/supervisor about any intermittent conditions to determine strategies when confronted with the situation
• Support access to preventative and responsive health, dental, etc
• Respond quickly if the participant is uncomfortable, distressed, apathetic or in poor health
• Identify potential and actual risks, then act promptly and in consultation with the participant
• Escalate to your supervisor any situation when the participant is at risk
• Identify and report any work health and safety issues
• Promote independence and choice
• Never use restrictive practice unless approved and trained in the practice


Gallawah Disability Support Services acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to the land, waters and communities where we live, learn and work. We pay our respects to Australia’s First Peoples and their Elders past and present.

© 2020 Gallawah Aged Care & Disability Services. All rights reserved.


