Support Coordination

Support Coordination

Gallawah is an Independent NDIS Support Coordination service based in the Goulburn Valley. We offer expert, unbiased support that works to achieve your unique goals through support plan managed, or self-managed plans.

Lets us help you Empower Change.

Gallawah Services

What Is Support Coordination?

Support Coordination is all about enhancing your ability to manage and direct your own services. It is designed to help you navigate, learn, and understand more about the NDIS.

Our Support Coordinators are experts at helping you understand your plan, activate it, and find service providers and products best able to meet your individual needs.

At Gallawah the history, culture, diversity & value of all Aboriginal & Torres Strait Islanders, their Elders & Respected persons past, present & emerging are recognised & acknowledged.

Must Knows about the

3 Levels of Support Coordination

There are three levels of support coordination that can be included in your plan. Depending on your individual goals, plan objectives and aspirations you may receive funding for these supports in your plan.

1. Support Connection

This support is to build your ability to connect with informal, community and funded supports enabling you to get the most out of your plan and achieve your goals.

2. Support Coordination – Coordination of Supports

This support will assist you to build the skills you need to understand, implement, and use your plan. A support coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently, and be included in your community.

3. Specialist Support Coordination

This is a higher level of support coordination. It is for people whose situations are more complex and who need specialist support. A specialist Support Coordinator will assist you to manage challenges in your support environment and ensuring consistent delivery of service.


The Gallawah team will help you understand your plan step by step.

Gallawah Support

How Can a Support Coordinator Help Me?

At Gallawah, you will have a dedicated Support Coordinator that will support you in understanding and implementing the funded supports in your plan. Your Support Coordinator will link you to community, mainstream and other government services, as well as focusing on supporting you to build skills, direct your life, and connect.

Your Support Coordinator will assist you to negotiate with providers about what they will offer you and how much it will cost out of your plan. We will also ensure service agreements and service bookings are completed.

In addition to general support, your dedicated Support Coordinator will help build your ability to exercise choice and control, to coordinate supports and access your local community.

We can also assist you in planning ahead to prepare for your plan review.
Your Support Coordinator will assist you to ‘optimise’ your plan ensuring that you are getting the most out of your funded supports.

What Is The Difference?

Support Coordination
vs
Specialist Support Coordination

A Support Coordinator and a Specialist Support Coordinator are very similar however there are some key differences.

A Specialist Support Coordinator will be funded where there are additional high or complex needs in your situation and will be a qualified and experienced practitioner such as an Occupational Therapist, Psychologist or Social Worker.

Specialist Support Coordinators will support you to manage challenges in your support environment which may include health, education, or justice services. Specialist support coordination aims to reduce barriers to implementing or using your NDIS plan.

Speak to a Gallawah Coordinator Online

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