National Disability Insurance Scheme


Get started on your journey with leading NDIS provider Gallawah!
Gallawah is here to provide lifelong support to individuals with mental health concerns, helping you work towards your recovery goals. Our dedicated team is committed to empowering you to live with hope and optimism, ensuring you have the support and resources you need to thrive. Let us help you take the next step toward a brighter future.
Find out more about the NDIS services we offer


Learn About Mental Health and the NDIS
The NDIS is designed to be flexible, providing tailored support that adapts to the varying intensity and needs of individuals living with psychosocial disabilities. This ensures that participants receive the right support, even as their circumstances change, helping them work towards recovery and manage their mental health effectively.
Frequently Asked NDIS Questions
The NDIS can feel overwhelming at first, but you’re not alone. Here are some of the most common questions we receive to help clear things up and guide you through the process.
What is the NDIS?
The National Disability Insurance Scheme (NDIS) is designed to support individuals with significant disabilities that impact their daily lives. It provides funding directly to participants, empowering them with greater choice and control over the types of support and services they wish to access. This approach helps individuals tailor their care to meet their unique needs and goals.
How does the NDIS work?
Individuals apply for funding through the National Disability Insurance Agency (NDIA). If deemed eligible, the NDIA will arrange a meeting to understand the individual’s goals and determine the appropriate funding. At Gallawah, our team is here to guide you through every step of this process, ensuring you receive the right support. You can also reach out to the NDIA directly by calling 1800 800 110 or visiting www.ndis.gov.au.
Who’s Eligible for the NDIS?
You may be eligible for the NDIS if:
- You have a permanent disability (or one likely to be permanent) that impacts your ability to communicate, interact socially, move safely, or manage personal care and daily tasks.
- You live in Australia and are an Australian citizen, permanent resident, or hold a protected special category visa.
- You’re between the ages of 7 and 65.
What Happens If I Use Gallawah But I’m Not Eligible for the NDIS?
Currently, all our programs at Gallawah are operating as usual. We are committed to providing services to individuals over 65 and those not eligible for the NDIS. We are actively negotiating with the government and primary health networks to secure ongoing support, ensuring that we can continue to offer essential services to those in need.
Will the NDIS affect my Disability Support Pension?
Not at all. The NDIS doesn’t affect income supports like your Carer Payment, Carer Supplement, Carer Allowance or your Child Disability Assistance Payment.
What does the NDIS fund?
The NDIS is designed to help you:
- Achieve your goals
- Become as independent as possible
- Develop skills for everyday life
- Get involved in the community
- Participate in education or work and earn money
This means providing (reasonable) support in areas including:
- Building skills for social and economic participation
- Mobility
- Communication
- Self-care and self-management
- Social interactions
- Learning
Does the funding rollover if I don’t use it in 12 months?
In most cases, no. But your plan gets reviewed every 12 months – and so does your funding.
When can my plan be reviewed?
Usually plans can be reviewed near their end date. But if there’s been a big change in your life it’s possible to ask for an earlier review.
Can I manage my own funds?
Yes. Although you’ll need a separate bank account to keep your NDIS funds. You’ll also have to:
- Source and arrange your support
- Pay your chosen providers
- Manage your plan expenditure, including submitting ‘My Plan Purchases’ forms to NDIA
- Keep records of all your plan purchases and provide them to NDIA
If you’d like someone to manage your funds, you can visit a Plan Management Provider. This can be discussed at your NDIA planning meeting.
Can I use other service providers?
Absolutely. NDIS funding is designed to put you in control – so you’re free to choose which service provider you want. Just remember that if you use the NDIA to manage your plan, they must be a registered NDIS service provider.
What if I’m not happy with my service?
The NDIA has developed a booklet with tips on how to choose safe and quality services – and what to do if you wish to complain.


Gallawah Disability Support Services acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to the land, waters and communities where we live, learn and work. We pay our respects to Australia’s First Peoples and their Elders past and present.

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